Axiom Private Limited


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Axiom Integrated Services

Document Process Outsourcing

AXIOM responds your document-intensive business needs that include generating your statements, invoices, policies, purchase orders and human resource related documents.

AXIOM Document Process Outsourcing (DPO) services cover production and distribution of customer-facing documents. A typical customer-facing document may be:

Invoice(s)
Employment Contract
Employer’s Policy
Statement of Account Information
Purchase Order
Other Shipping Documents
Inventory or Stock Status Report
Daily or Periodic Production Report
Marketing Collateral/Letters
An insurance policy – a bunch of documents
HR – related documents

InfoTrends Cap Ventures, strategic consultants to the Digital Imaging and Document Solutions Industries, brings out DPO as a subset of BPO which is differentiated by the fact that the outsourced process must include management of one or more document lifecycle, resulting in the delivery of documents to the appropriate end-users. It is tied directly to document domain expertise.

AXIOM DPO services cover document capture, transformation, design, production, delivery, distribution and workflow. You have access to view the status of your document design phase online.

Voice-based BPO Services – Call Center

With a centralized management and state-of-the-art infrastructure, AXIOM speaks and listens to your customers to offer following services:

Telemarketing Outsourced Services
Contact Center operations for Financial Services
Marketing Research and Surveys
Product/Service Support and Helpdesk Services
Non-voice customer response (Email Management, Instant Messaging etc.)
Teleconferencing
Registrations and Event Management
Lead Generation & Campaign Management
Customer Loyalty Programs

AXIOM has a pool of trained agents to serve you in an optimized manner. AXIOM gives a dedicated training and recreational facilities to its agents so that they should speak and listen with standard quality.