Organizations
under construction industry generate excess of paper and
are always faced with the challenge of managing the volumes
of documentation necessary to see a project through to
completion. Beyond that, multiple information repositories,
lost folders, and decentralized business processes can
result in deficiencies in reconciling discrepancies, customer
service response times, and billing cycle times.
Documents such
as job maps, CAD prints, service orders, vendor and sub-contractor
contracts, color sheets, building material orders, and
vendor selection sheets need to archived and readily accessible
so customer service agents and other organization staff
can access them within a moment’s notice.
Financial
services/Banking
Hundreds of financial
institutions - from commercial banks to mortgage and consumer
lenders, credit unions, community banks and investment
firms now have urge to respond to their customers. In
parallel, they need to:
Streamline their processes
Reduce costs drastically
Acquire new customers
Retain existing customers
Offshoring to AXIOM is a right solution.
Government
Increasing pressures
to manage immeasurable volumes of paper and information
are a serious issue in federal, state, and local government
sectors. These sectors use information in innovative ways
to improve both citizen services and internal operations.
However, with new information being generated daily and
adding to the already vast information knowledge base,
these sectors are demanding and expecting high-levels
of sophisticated information access and service to deliver
information to their constituencies.
Governments,
faced with the need to provide timely access to information
at low costs, must identify the right technologies and
best business practices to deliver and manage better services
now and into the future. AXIOM can help Government Organization
manage document retention timelines and provide timely
access to personnel records, correspondence, registrations,
regulatory compliance forms, business process manuals,
and citizen records.
Higher
Education
Competition
for students, operating costs and government regulation
continue to increase. Government funding for higher education
is shrinking while the demand for student financial aid
is greater than ever. Operating at optimal efficiency
and accuracy is critical for continued success.
AXIOM integrated services can enable higher education
institutions to streamline mission-critical business processes
while reducing costs, improving service and ensuring compliance.
Paper-driven processes, long student record retention
periods and increased regulatory requirements characterize
higher education operations.
By digitizing, standardizing and automating processes,
AXIOM enables institution to run more efficiently and
cost-effectively. Higher education institutions can utilize
AXIOM integrated services to optimize and streamline the
full range of operations, including Admissions, Financial
Aid, Registrar, Human Resources, Accounts Payable, Alumni
Records and Development.
Health
Care
To ensure that
current and accurate patient and staff information is
available to customers, vendors, healthcare providers,
and regulatory agencies. In healthcare organizations,
information is more than just text, but it revolves around
multi-media applications, pictures, diagnostic images,
voice, and video. Staff should have all of this information
readily available within a moment’s notice.
Healthcare organizations are seeking new technological
avenues to make information available to different users
simultaneously, provide significant cost savings, streamline
workflow processes, enhance the patient experience, comply
SOX regulations/HIPAA, improve physician services, meet
other regulatory requirements, protect against litigation,
and eliminate wasted labor chasing lost or misplaced folders.
Insurance
The insurance
industry is experiencing drastic changes through the development
of new innovations that are strengthening existing customer
relationships as well as seeking new relationships. Deregulation
has opened the barriers that once segmented the industry
and prevented new companies from entering the market,
offering new products, or opening new lines of business.
Such movements have increasingly demanded better technology
tools to acquire new customers, retain existing customers,
improve customer service, reduce operating expenses, and
manage information throughout an organization. Be it a
multiple-page document assembly to form an insurance policy
or an employment contract document, AXIOM offers a cutting-edge
outsourcing service to Insurance Industry.
Legal
Within the walls
of law, accurate and timely information is a critical
asset to everyone involved. Traditionally, the labor and
time spent searching and retrieving such information has
been cumbersome and time consuming. To manage and organize
both internally and externally generated information in
a central repository seems impossible.
AXIOM integrated services can help alleviate the headaches
associated with information access and management by powering
attorneys, professors, secretaries, and judges with the
exact information upon demand. Besides making information
available to users internally, external users can derive
benefit for law-related tasks and needs.
Manufacturing
While new innovative
technology is being developed, the manufacturing industry
must work to effectively incorporate advances into existing
manufacturing operations while maximizing productivity
and profitability. Pressures to increase production levels
while reducing costs, make better use of information about
physical assets and facilities, and compete effectively
in a highly competitive business environment, present
ongoing challenges within the manufacturing industry.
In response to these business pressures, manufacturers
adopt new technology-based strategies. To remain competitive,
they adopt technology that can assist them in managing
the challenges faced in production and distribution. In
a supply chain environment, timely accurate information
is of the utmost importance. AXIOM can provide relevant
information to all business processes, ranging from order
management to inventory control, fulfillment, and accounts
receivable, to keep all stages of all processes flowing.
Pharmaceutical/
Biotech
Global pharmaceutical
competition has never been more intense. With new products
for the same treatments being offered to the market and
the growing competition from generics on older products,
this is forcing brand management and over-the-counter
considerations. New product offerings require the ability
to quickly support highly distributed collaborative and
innovative processes with volumes of information content.
Filing for approval can take precious time out of a drug’s
life under patent protection. In addition, manufacturing
a product to strict standards, recording each step, and
maintaining the information for several years is essential.
Publishing
A publishing
company’s most valuable assets are information and
the ability of writers, editors, and advertisers to tailor
that information to suite the needs of its readers. Publication
companies devote significant resources in providing for
the presentation and delivery of that information. However,
there still remains internal information that the public
does not view that needs supervision to allow the company
to continue operating on a daily basis.
Cost savings and increased capabilities today as well
as incremental revenue opportunities in the future are
only possible with a system that can manage various types
of information. Varied information intensive processes
and applications such as receivables, payables, invoicing,
sales reporting, shipping, purchasing, layouts, and payroll
can be easily managed within a single knowledge repository
making information available to staff when and where they
need it.
Transportation
Not surprisingly
transportation organizations are required to show proof
of delivery and other shipping and billing records within
a moment’s notice. Beyond that, multiple information
repositories and decentralized business processes can
result in deficiencies in reconciling discrepancies, customer
service response times, and billing cycle times.
Utility
It is essential
to minimize liability and reduce operating costs. Rates
vary across states and countries, deregulation is occurring
at different rates, and new types of regulation are emerging
on an ongoing basis. Growing demands from customers and
vendors continue to impose organizations to manage growing
information repositories more quickly with fewer resources.
Changes of this caliber are bringing new paradigms to
the utilities market space.
Accessing, communicating, and maintaining all this information
manually, boosts operating costs. Therefore, steps taken
to manage documents (electronic or legacy) in AXIOM DPO
service allow the organization to do more with less. Additionally,
this permits organizations to enhance the acquisition
and maintenance of new customers, improve service, reduce
ongoing operating expenses, and manage survival in an
industry dominated by large mergers and acquisitions.
AXIOM helps meet regulatory requirements by maintaining
such resources as control, operation, and maintenance
procedure documents, reference guides, work orders, configuration
documents, training records, and corporate records such
as human resources and accounting.
Warehousing/
distribution
Efficient control
of your supply-chain is an absolute necessity in today's
competitive marketplace. On the market today are a variety
of innovative solutions that help customers manage a broad
range of business processes. From human resources and
accounting to planning and procurement, numerous technologies
are permitting enterprises to automate several labor-intensive
operational processes.
Varied information intensive processes and applications
such as receivables, payables, invoicing, sales reporting,
shipping, purchasing and payroll can be easily managed
within a single knowledge repository making information
available to suppliers, customers, and staff when and
where they need it.
